NEW DELHI: The demand-supply mismatch is the major reason behind the problems in the sale of Tatkal tickets, as opined by the Union Railway Minister Mukul Roy.
In attempts to do away with this problem, the Railway Ministry has taken some steps to ease the over-burdened system.
“The railway operates 11,000 trains per day on 64,000 route km...there is a mismatch in the demand-supply the system is overburdened. There have been complaints related to Tatkal tickets...we have taken some steps to address the problem,” Roy said.
The e-ticketing facility has made buying tickets easier for the passengers but the carrying capacity have not matched pace with the development.
After various complaints in the sale of Tatkal tickets, the railways last week decided that booking of tickets from July 10 will start at 10 am instead of existing 8 am.
Moreover, the Railways also decided that no authorised agents, including that of the Indian Railways Catering and Tourism Corporation, will be allowed to book Tatkal tickets from 10 am to 12 noon.